Matt – Staff Portal

[IT] Loyalty App - Project Outline

30 Oct - 27 Mar @ 11:45 pm

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Customer Features

(10)

Login management - Social media logins

Book a table/event/offer/groups

Order at table

Events listings

QR Discount/Credit management

Credits/Tokens management - Purchase history based rules

Gift Card purchasing

In app reviews

Purchase history

Push Notifications, Auto messaging offers/birthday reminders etc

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Technical features

(7)

Push notifications - Time/Geo/Purchase pattern triggers

Geo-Targeting features (in conjunction with push notifications)

Test123

Pair device ID to member accounts

User management, logins, password recoveries etc

Gift card integration - API connection (or replace gift card provider)

User QR Code camera scanning (in app scanning of internal restaurant promotions)

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Code environments

(4)

Android (Google dev accounts required)

IOS (Apple developer accounts and Mac computer required)

Web delivery (somewhere to view app outside of IOS/Android)

Flutterflow for single code base (monthly charge)

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Side Quests

(1)

Redemption of credits/balance via third party applications - Force refresh in app. (Games machines)

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Reporting

(1)

KPI's - Establish automated reporting of KPI data for management

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Administration

(3)

Multi level administration levels - No matter how crude

Remote administration of slave devices

Add credit function (authorisation) - How to audit.

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Documentation

(2)

Brief technical documentation for management

SOP for staff to understand the app

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Compliance

(1)

Age verification rules / Liability

[IT] Flying Pig - Music system

10 May @ 6:00 pm

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Speakers

(4)

Bar area - Single Speaker

TV area - Single Speaker

Basement area - Single speaker

Restaurant area - Two speakers

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Amplifier

(1)

copilot is a bellend

[IT] Power adapter for Mesh Box kitchen

[IT] Larger tablet on pass

[IT] Speaker System needs fixing - Yewdale Inn

[IT] Stampede Migration

[IT] invoice #0000464448

[IT] ALEXWORK

[IT] DAteTest

[IT] invoice #WI285660

[IT] IT manager

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IT System support throughout the company

(2)

Understanding IT Support within the company

Understanding Alarm Support within the company

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IT System - Restaurants and Pubs

(29)

Workstations

19 - 20 Feb @ 11:45 pm

Micros Tablets

CAP Server (Check and Posting)

Print Server

KDS Controller

KDS (Kitchen Display System)

KDS Displays

Access Points

Mesh Nodes

Device Holsters

Laptops

Tablets

Desktop Computers

Server Cabinets

Network Switches

E-Clock Tablets

Alarm Systems

CCTV Systems

Workstation Card Machines

Handheld Card Machines

Battery Banks / Charging Stations

Music Systems - Startle / Sonos etc

Thermal Printers

Just Eat - Terminal (some venues)

Televisions

Music Systems

DVB-T Systems & Aerials

QR Code Readers

Aux / utility Servers

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CPU - Head Office IT system

(14)

Desktop Computers

Laptops

Tablets

E-Clock Tablets

Paxton Locks

CCTV Systems

Server Cabinet

Vehicle Charging Stations

Mesh Nodes

Access Points

Alarm Systems

Photocopier/Print Server

Docking Stations

Kitchen Wifi Connected Cooking Appliances

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Administration Software

(6)

Remote Viewer Application

Task Manager

AI Invoice data collection server

CoreFPT - FTP client

Putty - SSH Client

Office 365 - Sharepoint, Outlook

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Software Services

(12)

EMC - Oracle

Micros IM - App

Oracle Simphony

Windows Operating Systems

Office 365 Suite / Admin 365

Outlook - Email Client

Sharepoint

Visual Studio Code

Remote Utilities - Host/Viewer

Team Viewer

Sunshine Streaming host software

Moonshine remote viewer software

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Online Critical Services

(47)

Adyen - Credit card payment processing

Stripe - Credit card payment processing

AI Services - ChatGPT/Claude/Gemini

CloudFlare - Tunneling service to restaurants

20i Hosting - Wordpress Websites (Venues)

Digital Ocean - AI Services - Wordpress Sites - Table Ordering

AppleID - Tablets for venues

Apple Developer ID - For Apple development (apps etc)

Paxton - Lock systems

Easee Charging - Power management for electric car charging

Fourth - Payroll, Inventory, Receiving goods, Purchasing etc

Xero - Accounting Software

Resdiary - Table booking/management software

Fluent Forms Pro - Applications / Onboarding

Fluent Boards - Task Management

Captive Wifi - Customer wifi access control

Google Accounts

OpenAI - ChatGPT API

Google - Gemini API

Google Maps - API

Microsoft Graph - API

Little Hotelier - Room Booking

Atlas - Training

Gift Up - Discount vouchers

Meta - Business Manager

Brevo - Email Management

SMTP2Go - Email Management

Just Eat - Takeaway Ordering Service

Scribe - Instruction manuals

HSLG - Member (Staff & Member Discounts)

HSLG - Loyalty (app development staging)

HSLG - Cyberpanel

HSLG - Invoice Management

HSLG - Gobblebox Wordpress Website

HSLG - Gobblebox Food Ordering Website

HSLG - Yewdale Table Ordering Website

HSLG - TapYard Table Ordering Website

HSLG - Flying Fleece Table Ordering Website

HSLG - Tap Rooms Table Ordering Website

HSLG - Flying Pig Table Ordering Website

HSLG - Point of Sale Development Sandbox

HSLG - Traccar (Tracking location software server)

HSLG - HR Login Staff centre

Rapid SSL - Third Party Services connected to 20i Hosting

Dropbox - Internal computer desktop backups

Hikvision - CCTV Remote viewing service

Startle - Music player used in Venues

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Online non critical third party services

(6)

Canva - Graphics website for signage / Design work

Ebay - Purchases

Amazon Business Prime - Purchases

Trip Advisor

Reputation - Reviews Management

Spotify - Music

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Freelancers

(3)

Sergeev Aleksei - Telegram:@savalexv email:aleshaascet@gmail.com

Rozy Jumayew - Telegram:@RozyJumajew email:

Yhlas Ataev - Telegram:@ecmngnt

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Venue Setups

(5)

Tap Yard - Ambleside

Flying Fleece - Ambleside

Tap Rooms - Bowness

Flying Pig - Bowness

Yewdale Inn - Coniston

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User Roles - IT Provision

(10)

Shareholders

Directors

Ops Managers

Group Chef

Area Managers

General Managers

Assistant Managers

Sous & Head Chefs

Junior Chefs

Bar Staff / Runners / Waiters

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Compliance / Regulatory

(8)

CCTV Camera Services

PCI Compliance

GDPR Compliance

Backup Compliance (internal policies)

HMP Haverigg Computer useage enforcement

Terms & Conditions of Services

PPS / PPL

TV Licensing - Business Television services

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Notes

(7)

AI General monitoring (monitor useage in critical services)

Staff access to non permitted systems

IT Support planning - Ensuring 100% availability

Common Staff behaviours

Common IT issues - Cheat Sheet

Purchasing Considerations - How to action

Contractor Considerations - How to action

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Analytics & Reporting

(3)

KPI Spreadsheet - Understanding & Support

Procurement Spreadsheets - Understanding & Support

Budgettting Spreadsheets - Understanding & Support

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Wordpress Plugins

(22)

Duplicate Page

Classic Widgets

Code Snippets

User Role Editor

Content Control

User Switching

User Menus

Matt Portal Logic (Fluent Forms Username v7)

Enhanced Username Shortcode

User Display Name Shortcode

User-Specific Navigation Menu

User-Specific Page Access (Tag-Style Selector)

Username Changer

Fluent Forms Pro

Fluent Boards Pro

Fluent CRM

Adminimize

BackWPup

Classic Editor

White Label CMS

WP Username Shortcode

Widget Visibility Toggle (Login Based)

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Password Management - (Undefined)

(2)

Password Storage

Password Logic

[IT] TESTITNEw

[IT] AlexNew

[IT] Gobble

[IT] AlexNew3

[IT] tidy cabling beneath bar

[IT] add Brent to cctv pig

[IT] Gobble

[IT] invoice #0000464448

[IT] invoice #WI285660

[IT] testTagalex

[IT] testNew

[IT] new Task

[IT] 111111

[IT] Expect Bidfood item prices

[IT] HR Integration - Task Management - 4th March

16 Feb - 4 Mar @ 11:45 pm

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Gemma Tasks

(3)

Page layout/administration - Staff Member Area

19 Feb @ 10:00 am

Role based display manipulation - Staff Member Area

Add all employees and check pages

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Ellen Tasks

(3)

Migrate Ellens Laptop Data to new laptop

Migrate Ellens Trello data to new task management application

Choose a new theme for High Spirits Leisure Group - Use for onboarding and HR

[IT] Stanley needs paxton access

[IT] Ellen Little Hoterlier - 2FA Access problems

31 May @ 11:45 pm

[IT] Word Press Flip Book

19 Feb @ 3:30 pm

[IT] Olena Screens - HDMI Dock

[IT] Stanley Screen change

[IT] HELP!!!! Flying Fleece Website

[IT] Replace Monitor Ceiling Stand Kitchen

[IT] TY - Fibre Optic HDMI cable needs installing

[IT] Olena replace laptop

[IT] Helena find headset

[IT] Amblefest Website - No Payment option available

[IT] Week 10

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Yewdale

(3)

Install new clock in device - Samsung A9

07/03/26 - Install Printer

08/03/26 - Callout printer problem (paper not added properly)

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Flying Fleece

(2)

Website SSL issue - Fixed

08/03/26 Callout KDS problem. HDMI Damage.

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Tap Yard

(1)

Startle Box problem - FIxed

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Office

(5)

Olana Laptop Setup & Replacement - Total 2 hours

Richard Burrows - Removal of logins around the services

Help Peter & Callum with procurement data

Olana - Amazon Access

Sort out access to Stripe and Adyen

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Amblefest

(1)

Repair Stripe Payments - Auto updates damaged site

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Tap Rooms

(2)

Startle App sign-in Issues - SHU. Suggested signing in via website.

Thursday - Teach Callum how to install CAL onto windows computers

[IT] Week 9

▾

Office

(2)

Training Olana/Igor?Stanley - Combined about 4 hours over 2 days.

Stanley Screen Change - Prep and sorting

[IT] Remove rbu

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IT removal from system

(12)

Block Microsoft Access - And/Or remove license

3 Mar @ 11:45 pm

Remove from Startle

2 Mar @ 11:45 pm

Remove from Stripe

Remove from Adyen

Remove from Resdiary

2 Mar @ 11:45 pm

Remove from Amazon Business Prime

Remove From Gift Up

Remove from any Paxton locks at CPU

Remove from Resdiary

IF YD GM - Remove from little Hotelier

Remove from Oracle

3 Mar @ 11:45 pm

Remove from Atlas

3 Mar @ 11:45 pm

[IT] Repair Stripe Payments

[IT] Gemma

[IT] Replace Multi socket

[IT] Cable Tidying - Re-routing day

[IT] Week 11

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Flying Pig

(1)

Reviewed Incident for Bar left Workstation - Set followup maintenance

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CPU

(4)

10/03/26 Task Management Training Brent 45 mins

10/03/26 Task Management Training Jivco 30 mins

10/03/26 Task Management Provision 20 mins (various Staff)

10/03/26 Meeting McClures 30 mins

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Tap Rooms

(1)

15/03/26 Wifi Mesh Re-route 3.5 hours

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Flying Fleece

(1)

14/03/26 - Complete fresh install of KDS equipment - Flying Fleece

[IT] KDS System Collapse

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Callout

(2)

08/03/26 - Callout KDS System Collpase 10:30 (2 hours there and back)

10/03/26 - HDMI Equipment Test (1.5 hours there and back)

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Alex Conversation

(1)

10/03/26 - Decide what equipment needs replacing.

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Install replacement equipment

(1)

19/03/26 Completed

[IT] Brent Training

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Induction

(5)

Task Manager Board Administration

Online and active checks (venue oracle machines)

Basic Off/On IT Support

Esculation Of IT tasks

Device Logs Management

[IT] Bar left POS dead

[IT] do this

[IT] working on becoming comfortable with task manager

[IT] lights fcuked

[IT] Week 12

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Head Office

(3)

18/03/26 - Invoice Assistance Olena (15 mins)

18/03/26 Olena Headset research (10 mins)

18/03/26 Procurement McClures 2026 prices

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Tap Rooms

(1)

16/03/26 - 17/03/26 Wifi Mesh setup/Testing Tap Rooms (total 3 hours)

[IT] Power socket bank - Tablets

[IT] 5th May new laptop for Ops manager

[IT] New Ops - Induction IT

1 May @ 9:00 am

[IT] New HR Share drive Folder

[IT] GM Hire - Yewdale Inn

[IT] Week 18

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Head Office

(3)

Prep for Task Management, documentation and delivery to Alex and Paula

Create new HR Sharepoint Group for Paula and Ellen

Provision more Microsoft licenses for new team members from control group

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Tap Rooms

(1)

Stacey - Login issues (lost authenticator keys and password reset)

[IT] test

[IT] Example task from another board

[IT] HR - New Employee enrollment form

[IT] Matt work schedule

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April

(4)

Month End reconciliation with accounts. Invoices must be 100% correct. Verifying and project handover to accounts.

Oracle reconciliation investigation and reconciliation plan.

AI invoice importer project end / Configuration

App - Design integration (working showcase) Project Start

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May

(14)

02/05/26 - Group Manager setup / Website theming

02/05/26 - Additional KDS Tap Yard Pizza Section

02/05/26 - Amazon ordering for all venues

03/05/26 - Power management issues Yewdale. Install batteries, route as required

03/05/26 - Extra KDS screens Yewdale (also cable tidy)

04/05/26 - HDMI cable routing Fleece Kitchen + Tap Yard/Fleece radio link (shared networks)

04/05/26 - Customer wifi login pages, reset and updates - All Venues (2 days)

05/05/26 - Ellen HR Task Management

06/05/26 - Flying pig speaker system / Server Cabinet

07/05/26 - Flying Pig Wifi/Network Rejig (all day)

08/05/26 - Tap Rooms Cable finalisation / Server cabinet refit.

09/05/26 Day off

10/05/26 Day off

11/05/26 - 25/05/26 - APP ONLY

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Side Quests

(10)

Oracle Sales/Income Reconciliation work with Callum

Follow up CPU ordering to make sure venues are happy

30/06/26 - Ellen Laptop / Replace Tap Rooms POS

Gobblebox Email address for Gemma

Tap Yard - Additional Tablet installation with Micro PC

Tap Yard - Additional KDS screen pizza area

Tap Yard - Pass KDS for front of house team

Stripe sales totals for table ordering card countup - All venues

Close down access to table ordering controls

QR Codes for the new tables at the Yewdale

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Alex Meeting questions

(3)

Flying Pig needs a bit more specialised equipment for screensharing.

Tap Rooms - POS Consideration (what to replace with)

Always on Table Ordering. No restaurant manager access to turn tables off.

[IT] Remove old server cabinet from attic

[IT] [IT] Flying Fleece Wire up balcony radio

[IT] [IT] Flying Pig Network cable

[IT] [IT] Tap Yard patch cable tidy mezannine

[IT] Patch cable test CPU

[IT] [IT] Tap Rooms Tidy cabling in(music player area)

[IT] Flying pig wood trunking

[IT] Yewdale - Network rewire (whole venue)

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Maintenance

(1)

Test Task

[IT] Relocate card machine

[IT] Work on the weekly wow sheet with callum

[IT] Week 23

7 Jul @ 5:24 am

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Accounts

(1)

03/06/26 - 11:00 13:00 (Accounts support) End of month assistance/review of invoice management.

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Gobblebox

(1)

Gobblebox setup and support - Gemma/Freelancers (testing etc)

[IT] Paula - Task Manager Access

12 Jun @ 11:45 pm

[IT] Unable to assign Paula and Gemma to Tasks - HR

[IT] Notifications updates - Task Manager

[IT] Chefs access and laptops/tablets

[IT] Assign authorising user - Purchases

[IT] Week 27

[IT] FPMAN

[IT] Mixer tap in kitchen KP area needs to be replaced or fixed.

[IT] Week 28 - IT Radar

6 - 12 Jul @ 11:45 pm

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Flying Pig

(3)

TV Cable tidying. Have to trace cables into wall and tidy into the back of the TV

Ubiquiti wifi needs setting up properly

They have lost the cable extension from the battery backup to til two

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Flying Fleece

(1)

Tablet lost it's settings

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Tap Yard

(4)

Oracle tablet failing - Looks like it needs replacing

Speaker system outside

Camera - Courtyard

Startle issue (needs cable work doing)

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Yewdale Inn

(4)

Monitor Setup Kitchen

Network trunking bar to kitchen

Network Switch - Overheating

Battery backup

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Head Office

(4)

Credit card clearang - Thursday/Friday

HR automations kick off Wednesday

Olena laptop battery

Ellen Laptop/Hard drive

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CPU Kitchen

(1)

Lock replacement

[IT] Default view settings per board

[IT] Non board member assignees problem

[IT] HR Management tidy up - Test signature task

25 Jul @ 11:45 pm

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Signature

(2)

Require signature from xx

Require signature from xxyyy

[IT] test task

[IT] Another test task

[IT] test

[IT] AMBLEFEST - 20i renewal due (28th August)

10 Aug @ 11:45 pm

[IT] AMBLEFEST Tickets - Buy / Collect at any bar (APP didn't work last year & No QR codes on current tickets Sales)

24 Aug @ 10:00 am